FAQs AND SOLUTIONS

Product Knowledge Base

Why does the oven fan on my HRE Range Model run for so long?

This is completely normal. The fan may stay on for 1 to 1 hour 45 minutes, depending on the cooking temperature and duration.

Yes, temporary discoloration can appear on the surface when it’s hot but will fade as the glass cools.

Avoid pulling on the oven door, handle, or kick plate. Instead, open the oven door and pull the range out by holding onto the oven frame.

 

  • The small oven is designed for roasting, and its thermostat is calibrated to run about 50°F cooler. To adjust for non-roasting, simply set the temperature 50°F higher. For example, to achieve an internal temperature of 350°F, set the dial to 400°F.
  • The large oven is optimized for convection baking. When not using the fan, set the dial 25-30°F higher to reach the desired temperature. If using the fan, no adjustment is needed. The oven thermostats use average temperatures rather than precise measurements.

The blue light shows the thermostat cycling and is not a preheat indicator. Avoid using it to gauge preheat readiness, as it may cycle on and off several times during preheating.

What is the stainless steel thickness of the range hood?

The stainless steel thickness ranges from 0.6 mm to 1.0 mm.

Gently wash it with mild soap and water.

Use a soft cloth with mild soap and water or a stainless-steel cleaner for best results.

There are three fan speed options.

Please consult the manual for the minimum height requirement from the cooktop to the vent hood.

Reducing vent size may lead to vibrations or unusual noise. Ensure all venting complies with local building codes for optimal performance.

How can I remove the powdery residue left on glasses or cups?

To remove the powdery residue on glasses or cups, try rewashing the dishes, ensuring they are properly loaded, and verify that the water temperature is at least 120 degrees Fahrenheit. Use the recommended amount of fresh detergent for best results.

If cloudiness on drinking glasses doesn’t come off with a vinegar rinse, it may be the beginning stages of etching—a permanent condition that can’t be reversed. Etching is thought to result from factors like soft water, high heat, glass type, and manufacturing methods. It’s known to affect all dishwasher types regardless of detergent brand.

To help prevent or slow etching, adjust the detergent amount based on your water hardness, use at least one tablespoon of detergent, avoid overloading the dishwasher, keep the water temperature below 130 degrees Fahrenheit, and use the energy saver or heat-off setting.

Not all cookware is safe for the dishwasher. Always check the manufacturer’s care instructions first to ensure dishwasher compatibility. Aluminum may darken due to minerals in the water and the detergent’s alkalinity. Cast iron may lose its “seasoned” coating and may rust over time. Pewter and similar materials can streak, discolor, or develop pits.

Using rinse agents can enhance drying, especially in dishwashers with plastic tubs, and help reduce spotting and filming—particularly in areas with hard water.

Using a rinse agent is advisable, as it enhances the drying process, particularly in newer dishwashers with plastic (polypropylene) tubs. Rinse agents help minimize spotting and filming on your dishes. They are especially beneficial in areas with hard water, where they can significantly reduce these issues.

To wash plastic containers safely in your dishwasher, it’s important to refer to the manufacturer’s instructions. Items labeled as “dishwasher safe” should ideally be placed in the upper racks to avoid exposure to high heat. It’s best to keep plastic containers away from the heating element located under the bottom rack to prevent warping or damage.

To determine which items are safe for your dishwasher, always refer to the manufacturer’s instructions. Generally, most items labeled as “dishwasher safe” can be washed without issue. However, when it comes to silverware and utensils, it’s crucial not to mix different metals. Place them in the silverware basket in a way that prevents stainless steel, silver plate, or sterling items from touching. This is important because electrolytic action between silver plate and stainless steel can lead to permanent pitting on the metal.

To help eliminate odors in your dishwasher, run the Rinse-Hold cycle at least once a day if you allow dishes to sit for two or three days while waiting to accumulate a full load. This will help keep things fresh and minimize unpleasant smells.

To improve drying results for your dishes, use a rinse agent to enhance the drying process. Also, ensure the water temperature is set correctly. Before starting the dishwasher, run the hot water faucet nearest to it to ensure that hot water is available right from the beginning of the wash cycle.

To eliminate spots and filming on your dishes, start by ensuring the water temperature is set correctly (at least 120 degrees Fahrenheit). Use the appropriate amount of detergent and load your dishes properly to maximize cleaning efficiency. Incorporating a rinse agent can also help improve results.

Periodically, perform a vinegar clean-out to tackle hard water deposits. To do this, pour two cups of vinegar into a bowl, place it on the bottom rack, and run a wash cycle without detergent, skipping the drying phase.

While dishes with spots or film can stay in the dishwasher, it’s crucial to remove all metal items beforehand, as vinegar can damage these materials. Additionally, a malfunctioning dispenser cup or changes in the water supply may also lead to spots and film on your dishes.

To clean the interior of your automatic dishwasher, especially if you’re dealing with yellow or brown buildup from high iron or manganese levels in your water, perform regular cleanouts using a product specifically designed to eliminate lime deposits or citric acid crystals. These crystals can be found at drugstores or hardware stores.

Start by removing all items from the dishwasher. Pour one cup of the citric acid crystals into the bottom of the dishwasher and run a normal cycle without any dishes. After that, follow up with a complete wash cycle using detergent. For optimal results, using the recommended amount of granular Cascade can help prevent staining in the future.

Here's an updated version with a bit of rephrasing: Is a water line adaptor included?

We do not provide connections for the water line to the home’s water supply.

The refrigerator is factory-set to an optimal temperature.

A water filter is not included; you’ll need to purchase one locally.

The ice maker can be turned on or off via the control panel or the ice maker’s bail arm.

With the child lock enabled, the control panel is inactive, but the refrigerator continues to operate normally.

No, connecting to a reverse osmosis system is not recommended as the water pressure may be too low.

faq

Why does the oven fan on my HRE Range Model run for so long?

This is completely normal. The fan may stay on for 1 to 1 hour 45 minutes, depending on the cooking temperature and duration.

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